Frequently Asked Questions
Everything you need to know about the LAVO system, our guarantee, and your order.
The LAVO System
Bleach tablets dissolve too fast and damage your toilet parts. They also mostly contain toxic ingredients which may cause damage to you and possibly to children or pets. LAVO releases a controlled, consistent dose of hydro-mineral cleaning power that protects your toilet instead of harming it. And saves the planet!
Say goodbye to the brush! LAVO automatically cleans and descales your bowl with every flush. It prevents hard water stains and buildup, doing the dirty work for you 24/7. Simply clean the toilet one LAST time before putting in LAVO, then let your brush rest!
Each LAVO blue tab is designed to keep your toilet sparkling and fresh for up to 30 days (depending on usage). One drop gives you a whole month of "brushless" freedom.
100% Yes. Unlike harsh bleach tablets that rot seals, our formula is non-toxic and pipe-friendly. It is fully septic-safe and compatible with all plumbing systems.
Yes. LAVO is compact by design and fits in 99% of standard toilet tanks worldwide. Simply place it in one of the back corners, away from the fill valve and flush mechanism. If you're unsure, the pod is smaller than a standard smartphone — if there's water in the tank, the pod fits.
It takes 5 seconds. Simply drop the white LAVO pod into your toilet tank (the back box). No tools, no mess. It activates immediately - just flush and watch it work.
Absolutely. We use eco-friendly, non-toxic ingredients. While we don't recommend using the toilet as a water bowl, breathing or accidental sips are harmless to your furry friends.
LAVO is designed to prevent new limescale from forming — and it does this extremely well. For old, stubborn existing buildup, we recommend doing one final clean before installing LAVO to remove what's already there. After that, the citric acid prevents new deposits from forming with every flush, so the ring never comes back.
For mild to moderate existing staining, LAVO will gradually soften and dissolve it over 2–4 weeks of regular use.
- Sodium Bicarbonate & Citric Acid: Natural, food-grade minerals (baking soda & citrus) that neutralize limescale.
- Sodium Dodecyl Sulfate: A gentle, plant-based cleanser (the same surfactant used in shampoos) that biodegrades quickly.
- 1,2-Hexanediol: A stabilizer so gentle it is commonly used in high-end skincare products.
- Disodium EDTA: A trace-amount chelating agent that prevents mineral buildup. (We use only safe, minimal amounts and are actively exploring greener alternatives).
Orders & Shipping
We currently offer fast, fully tracked shipping to the United States, Canada, the United Kingdom, Australia, and New Zealand.
Orders are processed within 1-2 business days. Once your order ships, you will receive a tracking link via email. Standard delivery takes between 5-11 business days depending on your location.
Our customers' satisfaction is our number one priority! We offer a completely risk-free 30-Day Money-Back Guarantee. If you use LAVO and aren't thrilled with the results, simply contact our support team within 30 days of receiving your order to initiate a return for a full refund.