Contact
Have a question? We are here to help! Whether you have questions about the LAVO system or your order, our team is ready to assist you.
Contact form
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How can I contact you?
For general or customer enquiries please use the contact form above or email us at support@lavopure.com
Returns & Refunds
Our customers' satisfaction is our number one priority!
We will do our best to help you with problems on your order. A refund will not be issues for used LAVO products.
Please note that customers will be responsible for shipping costs.
Any returns must be in the original packaging with proof of purchase.
Please read our Return Policy HERE.
Shipping
All orders come with TRACKED shipping. Currently we are delivering to:
- United States
- Canada
- Australia
- New Zealand
- United Kingdom
For more information about shipping times and costs please see our Shipping Policy HERE.
Support hours
Our Customer Service opening times are 9am-5pm, Monday to Friday (EST)
Please allow between 24-48 hours for a response.
Company Information
- LAVO.
- Ingolstaedter Str. 25B, 85098 Grossmehring, Germany
- Email: support@lavopure.com
- Business Hours: Mon - Fri, 9am - 6pm EST